FAQ

 

1. What payment methods do you accept?

 

Answer: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All transactions are securely processed.

 

2. How do I place an order?

 

Answer: To place an order, simply browse our products, add the desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details.

 

3. Can I modify or cancel my order after placing it?

 

Answer: If you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once the order is processed, we may not be able to make changes.

 

4. How long will it take to receive my order?

 

Answer: Delivery times vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days and shipped via standard shipping, which takes 5-7 business days.

 

5. Do you offer international shipping?

 

Answer: Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary based on your location. Please check our shipping policy for more details.

 

6. What is your return policy?

 

Answer: We accept returns within 10 days of purchase. Items must be in their original condition and packaging. To initiate a return, please contact our customer service team for instructions.

 

7. What should I do if my order arrives damaged or incorrect?

 

Answer: If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of receiving your order. We will assist you in resolving the issue and arrange for a replacement or refund.

 

8. How can I track my order?

 

Answer: Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also check your order status by logging into your account on our website.

 

9. How can I contact customer service?

 

Answer: You can reach our customer service team via email at [shop9malik9@gmail.com] or by using the contact form on our website. We aim to respond to all inquiries within 24 hours.